Terms & Conditions
By using this website, placing orders on this website or registering your details you are confirming that you have read, understood and agree with our term and conditions in their entirety. You are also confirming that you have read, understand and agree with our privacy policy. This website is owned and operated by DoodleTech Ltd, Alderholt, SP6 3EW, United Kingdom.
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Disclaimer
None of the products we sell are suitable for children. If you are purchasing our products to retail on it is your responsibility to have the product CE tested if selling onto children.
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“At no point in time or in no event shall our company be liable for indirect, direct, punitive, incidental or special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.”
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Please note that none of our products are suitable for children, if you choose to let your children play with our products, we cannot be held responsible or liable for any event.
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Orders, Payments & Billing
All prices displayed on our website are correct and are valid from the time of being entered onto the system. The total cost for your order is the price of the products you ordered, plus additional costs such as personalisation’s and postage. We display all of our prices on each product listing so that you know exactly what each item is going cost, we have no hidden extras, so the price you see is the price you pay for the items.
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All payments for orders are to made upfront using PayPal, which supports a wide range of payment methods. For custom enquires or wholesale where you contact us directly, we will provide you with an invoice which must be paid in full, upfront before we dispatch our goods. For more information on our dispatch times, please see our shipping and returns policy; here. When making a purchase you confirm that the payment method used, such as a credit or debit card is yours.
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When you place an order or create an account with us you are agreeing to provide current, complete and accurate payment / billing information so that we can complete your transactions and contact you as needed.
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Modifications to the service and prices
Prices and designs of our products are subject to change without notice. We reserve the right to modify or discontinue a service or product at any time without notice and will not be liable to you or any third-party for any price change, design change, modification, suspension or discontinuance of a service or product we offer.
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Products or Services
All of our products are exclusively designed, developed and manufactured by us, here in the UK. Certain products may only be available exclusively online through our website, these products may have limited quantities available and will be subject to return in accordance to our returns policy which can be found here.
DoodleTech Ltd reserves the right, but is not obligated, to limit the quantities or sales of our products or services to any geographic location, person, business, region or jurisdiction. This may be exercised on a case-by-case or product basis.
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Each of the products on our website are sold subject to its product description. All of the descriptions on this website are accurate and are the intellectual property of DoodleTech Ltd. Prices and product descriptions are subject to change at any time, without notice, at the sole discretion of us. Any changes made will take effect immediately upon its posting to our website.
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Product photos have been taken to accurately represent the products we offer, so that you can see exactly what the product will look like before purchasing. We have tried our best to accurately represent the colours and the design of our products in our photos, however we cannot guarantee that your computer monitor’s display of any colour will be accurate.
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Personalised products available on our website will be subject to its own set criteria, such as the maximum amount of characters or which part of the product can actually be personalised. The criteria is based on the size and type of product being sold. Any product criteria will be displayed within the product description, so please check before purchasing. When adding a personalised item to your basket, please fill in the form on the page by entering the personalisation you would like engraved onto the product. On this form it will clearly state our recommended criteria for the product which you must stick too for the best results. When filling out the form please ensure that the spelling you enter is correct, as we will engrave the personalisation exactly how it’s been typed. DoodleTech Ltd will not offer any refunds for personalised products where the buyer is at fault due to ordering the wrong personalisation / spelt the personalisation incorrectly.
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** Please note that many of our products are individually personalised, handmade / cut from wood so there may be a slight variation in the colour or wood grain or surface pattern between each item. Handmade and wooden items will vary due to the materials used / manufacturing process used so it must be accepted by the customer that each product may vary and no surface will ever be exactly the same due to burn marks that can occur. **
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Most of the products we sell are manufactured using a laser, which uses heat / light to cut the material, this does cause the edges of the products to go brown or black. During the laser cutting process there may be some slight burn marks on the top of the products near the cut line, this can easily be removed with a fine sand paper or it can be painted over. We will however try our best to remove this or reduce this to give you the best quality product we can produce. Often on some of the products there may be some discoloration / burn like marks on the bottom of the product near the cut lines, this is caused by ‘flashing’ when the laser hits a metal part of the machine’s frame. Like the top surface this can be removed using some fine sand paper or it can be painted over. Products supplied to the customer with some visible burn marks are NOT defective as they are caused by the manufacturing process, so no refunds will be given.
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Copyright
All of the content on the pages of this website represent the copyright and intellectual property of DoodleTech Ltd. Republishing of photographs, our products and website contect is strictly prohibited without prior agreement. We are not greedy people and believe there is much to be gained through networking, however we ask that our products are not replicated / reproduced.